Monday, December 30, 2019

The Ban On Student Athlete Compensation - 1426 Words

Right now the ban on student-athlete compensation is insufficient and is not doing the student-athlete any good. Student-athletes should be paid for their efforts no matter what the rule has always been. These athletes hard work is being taken advantage of by the people around them. A change to a competitive labor market with less restrictions on student-athlete compensation might be a necessity (Sanderson and Siegfried). In 2013 a man by the name of Jay Bilas, an ESPN basketball analyst, logged onto a website called ShopNCAASports.com. When he logged on to this website he searched for some of the most popular names of the 2013 collegiate sports period. After Bilas found these players’ merchandise online, he tweeted screen shots of the†¦show more content†¦As a result of this, the athletic departments and coaches are telling players exactly what to do outside of the classroom, and could possibly give that player no freedom to argue. These are acts that would not occur if the general labor laws were enforced (Sanderson and Siegfried). The Ninth Circuit Court of Appeals decides that the NCAA’s payment rules do not allow college athletes to obtain the money they deserve. The court also ruled that the antitrust law states that the NCAA allows the school to only pay for the athlete’s tuition. A New Orleans business reporter did an article over a basketball player, named Ed O’Bannon, who believed that he was being robbed of money that he rightfully deserved. In 2009, O’Bannon, who played basketball for the University in California at Los Angeles, sued the National Collegiate American Association for using his name and image on television and in video games. A group of other students joined O’Bannon in trying to fight the NCAA. They challenged that the amateurism rules were not fair to athletes because other people were profiting off of their name and actions. The NCAA then stated that the players signed a waiver stating the NCAA would be allowed to use the player’s name and ima ge. O’Bannon’s legal team then argued that the players are forced to sign that waiver in order to play college sports (â€Å"Federal Appeals†). The NCAA came back with the argument that if they paid theShow MoreRelatedHigher Compensation for Higher Education: Paying College Athletes1749 Words   |  7 Pages College Athletes: Higher Compensation for Higher Education? Division 1 athletes have it all: the glory of representing the school’s colors and honor, the pretty girls, televised games, and most have room and board along with classes paid for. Some think that all this is not enough for these young players; they deserve to be paid for their dedication and hard work. This is a very controversial topic because there is such a fine line between professional athletes and amateur athletes. CollegeRead MoreThe National Collegiate Athletic Association1455 Words   |  6 PagesAssociation or NCAA, has provided student athletes the ability to attend colleges through scholarships while playing for their schools. However, the ideology of inter-collegiate athletics, amateurism, and sportsmanship masks the troubling problem for many of the players; the ban on paying student athletes. The National Collegiate Athletic Association is a 6 billion dollar a year institution that is a so-called, â€Å"non-profit organization.† While they claim t o provide athletes a gateway to a higher educationRead MoreShould College Athletes Be Paid?846 Words   |  4 Pagesthe stars of the show â€Å"the collegiate athlete† be paid for his/her services? With arguments from both the NCAA against paying athletes and from National College Players Association (NCPA) for the compensation of these athletes it can be a daunting task to make an opinion for or against paying college athletes. I believe that between revenue produced, time investment, risk and recent legal rulings that college athletes should receive some type of compensation in addition to their scholarships. ThisRead MoreDecision Making Among Ncaa Autonomy Institutions1485 Words   |  6 Pagesbasketball have evolved into commercial entertainment products (Duderstadt, p.69).† As the commercialization of collegiate athletics continue grow, the concept of student-athlete amateurism has become increasingly strained as there has been a push for providing student-athletes, specifically in football and basketball, additional compensation for their play. In January 2015, member institutions of the power five conferences of National Collegiate Athletic Association (NCAA) overwhelmingly voted forRead MoreNcaa Athletes Should Not Be Banned1098 Words   |  5 Pagesstrictly bans collegiate athletes to benefit in any way when it comes to their name and the revenue that comes with it. This shined light on one of the major controversies in college sports; the dispute of whether it is right to allow student athletes to benefit off their names. The NCAA ought to allow collegiate athletes the ability to profit off the use of their name because by allowing players to receive revenues it would ease the negative effects of playing collegiate sports for the student athletesRead MoreNcaa Athletics : Management 4901282 Words   |  6 Pagesachievement from the athletes. Just like other organization NCAA has guidelines that the student body has to get as members. To be apart of the organization the potential member has to fill out an application (U .S. students it cost them $70 and non U.S. citizens $120). They have to answers a series of questions and pass a physical test. They have three divisions. Only 2% of high school students who apply actually get accepted. It has shown in their statistics that more athletic students who are apart ofRead MoreIs College Athletes Get Paid?1613 Words   |  7 Pages4/20/2015 Is It Time For College Athletes To Get Paid? The concept of college athletes getting paid has been around since college athletics have existed. One might ask why the athletes should get paid if they already have free tuition. The revenue that certain athletes bring to a university can be a substantial amount, beyond that of just a scholarship in some cases. Debated by many and taken action by few, giving the right of receiving benefits to a college athlete has made little progress. Read MoreEssay On College Athletes Should Be Paid1515 Words   |  7 Pagesthemselves love the amount of revenue it brings in each year. With the crowd going wild throughout the game and the passion athletes show, it’s a pastime that is rarely boring. A common discussion is if college athletes should be paid. College football and basketball generates 6 billion dollars annually. Which in total is more than the National Basketball Association (Brill 1). These athletes are practically working full time to improve in and out of season. The y are putting their bodies on the line duringRead MoreCollege Athletes Should Be Paid For Their Play Essay1777 Words   |  8 Pagessports over the past couple of years, a very controversial topic has risen pertaining to whether college athletes should receive payment or not for playing. The main problem behind the topic of paying college athletes is that college sports rake in massive amounts of revenue for their respective schools, athletic staff, and the NCAA (National Collegiate Athletics Association) but the athletes which participate in these sports and create all the revenue reap none of the financial benefits. To createRead MorePaychecks for Playmakers?998 Words   |  4 Pagesof the world’s richest companies. (Nichols) At many schools, athletics is the second most generous revenue producer outside of student tuition. People pay their hard earned money to go watch these players - just like they do for professional games. People also pay money to sponsor the teams th at these players are on - just as in the pros. However, these exploited athletes who generate millions of dollars for their respective institutions and the NCAA, never see a dime. So, why do the vital pieces

Sunday, December 22, 2019

Strategy Formulation And Implementation Of The Internet...

Xi Liu Strategy Formulation and Implementation December 7, 2015 Tencent Executive Summary As the largest Internet service portal and most used social media in China, Tencenet has achieved lots of applauds from China. Now, Tencent does not only contain instant message, Tencent QQ, which is knowable for, but also includes other entertainment service, such as Qzone, QQ music, WeChat and online game platform. As the recent years development, Tencent seems to become one of the most powerful Internet companies in China, companied with Alibaba and Baidu. According to the Forbs list, Tencent is in the third place in China in the world’s most innovative companies, under Baidu and Shanghai RAAS Blood Products. Recently, the Internet giant tends to move its business to car telematics industry, that provides On-Board Diagnostics (OBD) product, called Lubao Box. Whether Tencent will sustain its place in Internet industry is a question. The paper aims at the discussion of business model and the continuous growth by using its operations and strategies. Tencent fulfills the conditions and it is a good example for young entrepreneur, who are going to start a new business. The paper will firstly introduce the history of Tencent; then second part will discuss the competitors of Tencent. Part 3 will illustrate the business model. The forth part will display the tradeoffs of Lubao Box. The paper will provide 2-3 recommendations for the problems that Tencent may face. A conclusion is alsoShow MoreRelatedImpacts Of Technology E Commerce1471 Words   |  6 Pagesof the Internet in the 1950’s, development of technology began for use by the military until it was soon introduced to the public for commercial and private use. Throughout the decades ever since, technology was then on the road to sudden rapid expansion, with a big boom in new hardware, software and internet capabilities such as faster computer speeds, faster internet connections and efficient software. Convenient services appeared such as E-Commerce (or Electronic Commerce) where internet usersRead MoreStrategic Development Report ( Sdr ) On The Princes Trust Charity983 Words   |  4 PagesThe Princes Trust Charity is to review the strategy of the charity and undertake a process of analysis, formulation and review of its implementation (AFI) as outlined by Rothaermel, F (2013, pg20). This report will then outline strategic recommendations for the charity and finally critically evaluate these recommendations. Strategy, strategic thinking and strategic process (AFI) for organizations is important. Porter, M.E (1980) outlined the strategy and competiveness and he developed the termRead MoreMarketing Strategy in E-Commerce4632 Words   |  19 PagesMARKETIN STRATEGY IN E-COMMERCE Marketing Strategy and E-Commerce Introduction With the rapidly advancing technologies that are occurring in modern business, organisations are required to be ready, and able to adapt within their ever-changing environment. It is true across all diverse industries that in order to stay competitive, organisations must be able to utilise the various tools that technology has to offer. Technological factors have been of growing importance, particularly in recent yearsRead MoreOPERATIONS MANAGEMENT617 Words   |  3 Pagesprocuring d) Operations, marketing, finance 4. Formulation of the strategy depends on the _________. a) Assessments of strengths, understanding of the weaknesses, the nature of external environment and the resilience of the internal environment. b) Understanding strategies, formulation of plans, utilization of resources, enabling c) Resilience of internal environment, resilience of external environment, understanding strategies, enabling opportunities d) Decision making abilitiesRead MoreStrategic Management/Strategy Formulation4760 Words   |  20 PagesWhat aspects of strategy formulation do you think requires the most time? Why? Strategy formulation includes developing a vision and mission, identifying an organizations external opportunities and threats, determining internal strengths and weaknesses, establishing long-term objectives, generating alternative strategies, and choosing particular strategies to pursue. Strategy formulation issues include deciding what new businesses to enter, what businesses to abandon, how to allocate resourcesRead MoreInformation Management Essay1355 Words   |  6 PagesThe management consulting industry deals in three different areas; risk management, consulting, and information management. In risk management, companies â€Å"seek greater protection against unexpected losses , whether from natural disaster, lawsuits, political events, and internet scandals.†1 Information management refers to the internet and how businesses organize and control the information flowing in and out of them2. Consulting combines the two, where businesses employ advisors to help them mana geRead MoreExternal And Strategic Management Audit1145 Words   |  5 Pagesaudit, it a difficult process to do so, because it covers a lot of information to analyze. The external audit shows the important opportunity and threats the company might face, which leads the management of the organization to create appropriate strategies. By doing so, the organizations can gain from those opportunities and can avoid any threats. There are five important external key factors that plays an important role in the external audit. The following are the five main factors of the externalRead MoreStrategic Management : Strategy Formulation And Strategy Implementation896 Words   |  4 Pagesstrategic management: Strategic management is the procedure or path which was established by their managers in any particular organization’s or company for their Long-term direction and also built the comprehensive performance objectives, upskilled strategies to succeed these objectives in the light of all the applicable inner and outer circumstances, and implement to perform the selected procedure plans. Company itself an entity having certain limitations and boundaries as per their policies and worksRead MoreRole Of Finance For The Innovative Management Process1457 Words   |  6 Pagesmanagement process; Paper 1 The article discusses how the fundamental success of a strategy depends on some very important factors. It is important the company is in alignment with the external environment, that it have a realistic internal view of company core competencies and that the company has or will have a sustainable competitive advantage. It is also important the company proceeds with careful implementation and monitoring of its financial resources during the innovation process. This articleRead MoreThe Five Forces Model Framework1484 Words   |  6 Pagesfirst years’ production. He has marketed his website through the internet, fliers, family, friends and local venues. Ted will use Porter’s Five Forces Model to determine whether or not his company will be successful in today’s market. The first force is the â€Å"Threat of New Entrants and Entry Barriers.† Although the threat of new entrants is typically used to define the threat new competitors pose to existing competitors in an industry, it can also be helpful for new companies determining the influx

Saturday, December 14, 2019

Advantages of Activity Based Costing Free Essays

In modern business environment, the use of traditional costing system is no longer relevance to the company to achieve competitive advantage. Nowadays, Activity Based Costing is considered as one of the effective tools to enhance the ability of the organisation to meet global competition. This had resulted in the change from traditional costing system to an increasingly popular costing system such Activity-Based Costing (ABC). We will write a custom essay sample on Advantages of Activity Based Costing or any similar topic only for you Order Now ABC system has emerged as an alternative to traditional costing system to meet the need for accurate cost information about the products, services, customer and processes. ABC performs the arithmetic to provide accurate cost information while Activity Based Management (ABM) is focused on using this information obtained from ABC to manage activities in order to improving business (Gunasekaran et al. , 2000). Generally ABC systems enable indirect and support expenses onto each activity. Following by identify the cost drivers to measure the activity used by cost objects and allocate them to cost driver. In order word, ABC helps the manager to understand about the cost and expense in each production by giving managers a clearer picture of the economics of their operations to managerial decision making at a strategic level (Kaplan and Copper, 1998). Apart from that, in twenty-first century market which is global consumer markets and rapidly changing product technologies have forced global manufacturers to make dramatic changes in their products, markets as well as production strategies. In order to stay in the global market, organisations are advice to adopt ABC not only produces products at faster rates, but they produce with greater consistency and conformity to quality specifications. Also, ABC system allows the manufacturers to reduce the time between customer order and product delivery which can gives the manufacturer a competitive advantage in improving customer service (Gunasekaran et al. , 1999). Therefore, it is necessary for organisation to adopt ABC system which can assist managers in identifying the value-added activities which they could further improve to meet customer’s demands and enhancing the product quality and process simplification and efficiency (Marx, 2009). For example, MelCo is the company that implements ABC and gets the benefits from it. MelCo is the only manufacturer of engineering components in Melbourne. Its previous costing system was a conventional costing system where overheads were allocated to products based on labour hour utilised (Sohal and Chung, 1998). However, management found that implement ABC system in the organisation is seem to be useful because it can assist high level of flexibility and responsiveness that demanded by the marketplace. Besides, ABC system can generate true costing and pricing which automatically give performance measures and product profitability as well as provide a variety of information for management in strategic decision making. Even though it incur high cost, MelCo think that it is worthiness because it provides a tool for management for commercial decision making although it just implement for 12 months (Sohal and Chung, 1998). Due to the changes of business environment, the company requires to manufacture very wide product range for a large customer base with high quality and innovative products in order to fulfil the demand of the consumer. By implementing ABC in organisation, ABM guides efforts to adapt business strategies to meet competitive pressures as well as to improve business operations. ABC information enables ABM to yield continuous improvement process. By continuous improvement, organisation can yield the maximum profitability as well as improved the customer’s satisfaction (Gunasekaran et al. 2000). Nowadays, customers want products and services that fit their specific needs; they want quality service at affordable price to be right now. However, since traditional costing system is volume-based, inaccurate information will be generated which lead to company make wrong decision (Gunasekaran et al. , 1999). Apart from that, stable product and mass production are no longer valid for today manufacturing system. Thus, manufacturing companies have reduced the implication of traditional cost accounting system by implementing ABC systems. In contrast to standard costing, ABC can identify value-added and non-value-added activities. To clarify this, all activities should be compared with similar activities in another company or within the organisation in order to perform the best. Hence, benchmarking should be encourages to be carried out for both value-added and non-value added activities because it is a best practice which is mostly used in real-life situation (Gunasekaran et al. , 1999). For example, 100% on time delivery of customer orders is an essential activity. Apart from that, non-value-added activities such as inspection and material handling can be reduced by using different quality assurance methods and techniques such as total quality management and just in time. With ABC, the company has a better access to decision which related to TQM and JIT (Gunasekaran et al. , 1999). To achieve cost reduction in a strategic way, activity-based costing presents to be more accurate in determining costly activities in order to help companies to better manage those activities. Unlike the information available under traditional management accounting, ABC systems are capture the significant information among customer orders and provide strategic decision making with the indication of the changes in the customer’s specifications (Lere, 2000). By implementing ABC system, it also can reduce non-value activities as well as cost of their products to compete in today competitive market. Non-value added activities can be eliminated with the implementation of strategies such as total quality management, just in time and business process re-engineering. Managers should pay more attention to those activities which will incur high cost but does not add any value to the product. Besides, managers prepared with the ABC systems were able to reduce overall costs, identify the opportunities for continuous improvement of the products. Nowadays, technology plays a dominant role of integrating various functional areas. Although the automation in advanced manufacturing environment has reduced the labour component, at the same time overheads have increased (Gunasekaran et al. , 1999). Therefore, in manufacturing environment, it is necessary for organisation to minimize non-value adding activities to reduce the cost of their products to compete in the market. By implementing ABC system in organisation, it will help to reduce direct labour component, increase in overheads as well as productivity of knowledge workers. Apart from that, ABC also helps organisation in better communications and team working environment as well as reduce time required to perform an activities due to knowledge workers and re-engineering the suggestions by employees to reduce the non-value activities (Gunasekaran et al. 1999). In contrast, the traditional costing systems do not provide non-financial information such as defect rates, level of quality about the organisation. However, implementation of activity based costing is not an easy task as there are several difficulties in implementing ABC system. One of the first fundamentals for the success of an ABC implementation is top management support for the project (Zhang and Che, 2010). The failure of ABC projects can generally be attributed to lack of visible and active management. If the organisation’s senior managers do not show the commitment and act passive in the program, it will negatively reduce the motivation of the employees. Apart from that, the productivity of the employees will also affect as well. Therefore, top management should be give full support with clear understanding of goals and objectives of the whole organisation to the employees. Besides, they should meet regularly in order to advise the management on the strategic and technology business problems (Gunasekaran et al. , 1999). Commitment of employees is one of the important factors in implementing ABC system. For the successful implementation in ABC, the employees must have a clear understanding of its capabilities, goals and objectives (Zhang and Che, 2010). As a result, education and training are necessary for the employees to make sure that they understand the objective of ABC system. When the employees are well trained and educated, they can easily reduce the time and effort required to perform an activity, on-time delivery as well as reduce the cycle time of the product. Also, employees should be provide with internal and external company training facilities to ensure them gain latest knowledge and trend in order to maintain company’s standard in today global market (Zhang and Che, 2010). For example, MelCo is a company that implementing ABC system and it found that the problems during implementation was lack of available skills in-house which means that they do not have considerable amount of education and training. Therefore, MelCo are recommended that training of employees should be taking into consideration (Sohal and Chung, 1998). As a conclusion, the changes of global business environment had changes the way of the company doing the business and shift traditional management accounting to strategic management accounting for cost management in organisations. However, it does not means that traditional management accounting is usefulness and not applicable in today business environment. Relevance of traditional cost accounting is very subjective in each view of the organisation. It may be suitable for some companies treated standard costing and variance analysis as a tool that enhances planning and control and improves performance evaluation rather than abolished it. To compete in today business environment, strategic management accounting is the most suitable accounting system for the organisation as ABC method can provides more accurate and better cost information which can helps manager to understand and make strategic decision making. Furthermore, ABC system can eliminate the non-value added activities which added value to the product cost, by doing so, organisation can reduce those unnecessary costs. Thus, ABC system is most appropriate management accounting costing in today business environment. However, there are several problems and difficulties in implementing ABC system, company should take into consideration when implementing ABC in order to maximize the fully benefits for ABC systems. How to cite Advantages of Activity Based Costing, Essay examples

Friday, December 6, 2019

Effects of Quality and Environmental Management †MyAssignmenthelp

Question: Discuss about the Effects of Quality and Environmental Management. Answer: Introduction The Occidental Hotel in Sydney is a famous seafood restaurant with classic bar. It has also provisions of lodging facility. Occidental Hotel is a dining restaurant with families and friends with great service quality. This paper will highlight the summary of the executive chef of Occidental hotel. The prices of various cuisines and the famous seafood of the restaurant are provided at an affordable rate to the customers. The chef of the restaurant co-ordinates with the front house of operation and the back house of operation. The chef also properly maintains proper communication with the front house and the back house of operation. The customers are provided with affordable service and they recommended their friends to visit the restaurant. The chef also tries of analyze the cost of operation as it will benefit the customers as well as the management authority (Saleem and Raja 2014). The chef of Occidental hotel tries to increase the reputation of the hotel by training, managing and developing the members of the kitchen. He provides them necessary training and he maintains the entire kitchen brigades. Occidental hotel is one of the leading seafood restaurants in Sydney. It also has the provision of beverages and thus is preferred by the tourist as well as the local community. The executive chef of Occidental hotel prepares special dishes for the people on weekends (Molina-Azorn et al 2015). The chef along with the executive chef implements new palns and brings changes in the food items. The customers also visit the restaurant to try out their famous cuisines. The chef personally meets with the customers sometimes and thus interacts with them to know their likes and dislikes. The chef brings innovative ideas to develop the restaurant so that it will yield more profit to the hotel. The chef also has to confront various challenges and thus work co-operatively in the group (Karatepe et al. 2014). He has to motivate his team members and thus convince them so that they can improve the food quality and thus prepare good food for the customers. As the hotel industry is competitive, the chef has to implement new innovative ideas and retain the customers. The chef must also be able to fulfill the needs and demands of the customers by providing them the right cuisines. It is also the duty and responsibility of the chef to communicate with the customers frequently and thus bring out necessary changes in the menu (Leung et al.2015).. Maintaining the cost control of front of house operation The front hose of operation in a restaurant refers to the area outside the kitchen. It is usually the dining area, the rest room and the bar. The chef must manage the front house of operation and it includes customer service, designing the dining space, planning out different promotions in the restaurants and many more. It is important for the chef to understand and analyze the front house of operation of the restaurant. The chef of Occidental hotel has mentioned that it is necessary to generate food cost between 28% and 35% without deteriorating the quality of food (Jani and Han, 2014). This is vital and necessary for the attainment of profitability. It is also necessary to keep the food cost reasonable or else it will affect the bottom line business of the restaurant. The menu must be prepared in such a way so that it can be easily altered. If the customers do not get their desired food according to choice, they will not be willing to visit the restaurant again. Thus, it is necessa ry that the chef provides alternative cuisines to the customers so that they do not return home disappointed. The chef must also insist the customers to place cost effective orders and thus it will help in controlling the food cost. The chef must also maintain a monthly and weekly inventory of the food items. They must also keep a track of the kitchen equipments and the services that are delivered to the customers(Gin Choi, Kwon and Kim 2013). The back house of operation of the restaurant involves those areas which are not visible to the public. It involves the storage room and the kitchen in the restaurant. The chef has highlighted that they try to use the written recipes so that they can use the correct proportion of seasonings and spices. It is also necessary to streamline the waste reduction. It is also necessary to manage the in-house staffs and thus maintain the daily schedules. The chef must be able to maintain a healthy inventory and also keep a track of the monthly inventories. This will help in identifying the loses of the restaurant and thus keep a track. It will also help in improving the ordering processes. The chef also has to take care of the administrative tasks and hire different kitchen staffs according to the specialization (Ali and Amin 2014). Financial cost control methods used in daily business operation There are huge costs which are associated with the receiving, purchasing and storing of raw materials in food and beverage establishments. There are various cost control measures which area associated at various stages of operation and thus it also helps in mitigating the problems. The role of standards is necessary and it is the vital responsibility of the chef. There are certain procedures which are important for the preparation of food items within a specific cost. Several steps are taken for the improvement and maintenance of the food standard. Proper training is necessary and thus it becomes easier for all employees to understand the duties. The most important aspect of cost control which is followed by the chef is the operation budget. This helps in forecasting the sales activities and the overall business volume(Nieves and Segarra-Ciprs 2015). The executive chef of Occidental Hotel maintains good relation with the employees and the customers. The chef has to maintain the quality of food because the hotel industry is facing steep competition. The executive chef has to implement new ideas and work in co-ordination with the staffs and thus improve the business. The chef must also monitor the activities of the other working staffs and check whether the customers are happy and satisfied with their service and food quality. He must also take care of the administrative staffs. There must be mutual trust and respect among the employees and thus they must work in co-ordination for the development of the restaurant (Ali and Amin 2014).. Moreover, the chef must also prepare the menu in such a way that the items can be4 easily altered if any particular dish is not available. The executive chef must try to purchase the raw materials on credit so that it will reduce the cost. To stay in competition with the other restaurants of Sydney, it is necessary that the executive chef of occidental hotel takes proper care to include traditional dishes in their menu during festive seasons. Thus, it is necessary that the chef pays more attention to cost control methods. The cost control methods must be taken by the chef along with the help of the management authority of the restaurant. He must also take acre that the brigades serve the food to the customer in proper time. Direct interaction with the customers will also help the chef to know the needs and demands of the customers. It is important that the chef must carry out his responsibilities in a proper way (Benavides-Velasco et al. 2014). References Ali, F. and Amin, M., 2014. The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry.Journal for Global Business Advancement,7(3), pp.249-266. Benavides-Velasco, C.A., Quintana-Garca, C. and Marchante-Lara, M., 2014. Total quality management, corporate social responsibility and performance in the hotel industry.International Journal of Hospitality Management,41, pp.77-87. Gin Choi, Y., Kwon, J. and Kim, W., 2013. Effects of attitudes vs experience of workplace fun on employee behaviors: Focused on Generation Y in the hospitality industry.International Journal of Contemporary Hospitality Management,25(3), pp.410-427. Jani, D. and Han, H., 2014. Personality, satisfaction, image, ambience, and loyalty: Testing their relationships in the hotel industry.International Journal of Hospitality Management,37, pp.11-20. Karatepe, O.M., Beirami, E., Bouzari, M. and Safavi, H.P., 2014. Does work engagement mediate the effects of challenge stressors on job outcomes? Evidence from the hotel industry.International Journal of Hospitality Management,36, pp.14-22. Leung, X.Y., Bai, B. and Stahura, K.A., 2015. The marketing effectiveness of social media in the hotel industry: A comparison of Facebook and Twitter.Journal of Hospitality Tourism Research,39(2), pp.147-169. Molina-Azorn, J.F., Tar, J.J., Pereira-Moliner, J., Lpez-Gamero, M.D. and Pertusa-Ortega, E.M., 2015. The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry.Tourism Management,50, pp.41-54. Nieves, J. and Segarra-Ciprs, M., 2015. Management innovation in the hotel industry.Tourism Management,46, pp.51-58. Sachs, C., Allen, P., Terman, A.R., Hayden, J. and Hatcher, C., 2014. Front and back of the house: Socio-spatial inequalities in food work.Agriculture and Human Values,31(1), pp.3-17. Saleem, H. and Raja, N.S., 2014. The impact of service quality on customer satisfaction, customer loyalty and brand image: Evidence from hotel industry of Pakistan.Middle-East Journal of Scientific Research,19(5), pp.706-711.